Smoke and mirrors - Customer Support LinkedIn Employee Review

2.0
18 May 2022
Recommend
CEO approval
Business outlook

Pros

-Generous time off i.e. Shutdown week (July and December), LIftUp, InDay. -Employee Resource Groups, emphasis on diversity and inclusion -Healthcare and Dental premium paid for (although keep in mind that you still have to pay for visits) -solid Work/Life balance

Cons

-pay is egregiously substandard compared to the overall tech industry -Company Shutdown for Support have gradually been chipped away. This was a 'perk' that was brought when I was initially hired however with the emphasis to staff chat support, this time off is being stripped away and you are being forced to work! ** -mobility is based more on how much you kiss up to management rather than skills -Lack of transparency, there is never a concrete answer for anything pertaining to procedures, etc.

Explore other reviews about LinkedIn

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance and great kind of environment

Cons

There is a lot of pressure on deliverables

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing perks and nice people. Perks: I was able to purchase new luggage with the help of some internal points for my performance. Unfortunately, I have not traveled since I left the company with the luggage. Travel also changed after I took the job and I was a global traveler.

Cons

I ended up quitting my job to look for a new job in 2024. The exit from the company was extremely poorly managed by my manager and the HR staff. I had a very difficult time networking after I left the job which is funny given that it is a social networking platform. I felt like there was still a presence from the company even after joining She Runs It, a third-party networking platform for women. I expected more from LinkedIn during my departure. I was unaware what impact working at this company could have on my career. They should really help their employees with their next role and applying as a lot of the applications occur on the platform. There was only an opportunity to interview and reach out to people that worked for LinkedIn at B2B, even though I have B2C experience. AI has really complicated the process as well with writing etc. since leaving.

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