Good People, Decent niche product - Manager LinkLive Employee Review

4.0
17 Mar 2024
Recommend
CEO approval
Business outlook

Pros

LinkLive has a good product focused on call center functionality

Cons

Turnover is high. In the past year many leaders and people have left suddenly.

Explore other reviews about LinkLive

5.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

I’ve been with LinkLive for over a year, and it’s been an excellent experience. The company is a leader in the CCaaS space, consistently delivering innovative solutions. Supportive Culture: Teamwork and open communication are prioritized. Cutting-Edge Technology: We use the latest tools to enhance our services. Work-Life Balance: Flexible hours and remote work options make life easier. Overall, I highly recommend LinkLive for anyone looking to grow in the CCaaS industry!

Cons

Fast-Paced Environment: It can be intense, but it keeps things exciting!

2.0
5 Feb 2025
Recommend
CEO approval
Business outlook

Pros

* The individuals that do a lot of the regular work are great. Some of the nicest you'll meet. * WFH is always nice. * On top of PTO you get "no questions asked" personal days (hours accrued).

Cons

* Management would rather "get things done quick" instead of "get things done right." Get ready to spend weeks to months trudging through multiple messes because of this mentality. * It's very hard to understand and learn a lot of the processes that currently exist. This means that while they won't expect you to do certain things, you won't learn much other than the bare minimum you do. * Compensation is pretty subpar. Especially now that some benefits have been cut. * Raises are very low. * Your level and the ability to get promoted are also nonexistant. Don't expect a promotion even after multiple periods of stellar reviews. * They moved to unlimited PTO a long time ago, but taking time off is looked negatively.

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