Review - Customer Service LingoAce Employee Review

1.0
25 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibile WFH arrangement, Friendly and fun colleagues to work with. Manager flexible as well, doesnt not control as long as able to complete tasks given

Cons

Low pay. No bonus. No future as management keep changing their plan. Direction of the SG company are decided by people in China. SG HQ is just a name.

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LingoAce Response
5mo
Hi, thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. As we scale globally, our structure and plans can evolve, and we’re working to improve transparency, compensation practices, and career development. We appreciate your perspective and will take it into account as we continue building a more stable, rewarding workplace. We sincerely appreciate your contributions and wish you every success moving forward.

Explore other reviews about LingoAce

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I can get plenty of support from my teaching administrator, and there are various training sessions available that have helped me improve my teaching skills.

Cons

Sometimes students vary widely in age, so I often need to adjust my teaching style accordingly.

3.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Quick bookings, small classes, prepared curriculum, variety of times to teach, attendance and homework checking incentives. The kids are very respectful and well-behaved, over all.

Cons

Frequently changing policy with little or no notice. You must pay a fee to withdraw your earnings from a 3rd party. You are fined and the amount is deducted from your pay for a multitude of "infractions". The most recent are you are fined if homework is not checked within 48 hours even if you are on days off. No matter how far in advance you ask for time off, you will be fined for missing the class. You are only allowed to miss 6 HOURS of classes per quarter, more may result in dismissal. If you must be gone due to illness, you must provide documentation as proof or you will be fined. We were forced to commit to a 24 week schedule (6 months) and given less than a week to do so. Policies are added to/changed, often. It is very unclear who you are to go to for questions and help.

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