- Disconnect between upper management and employees who actually work with students - Pay is just high enough to keep you from leaving, but not high enough to prevent burnout - Poor communication - Busy summers - Very robotic/rigid, lack of creativity (very much "we've always done things this way and we'll continue doing things this way") - Participation trophy culture (more so how kids are treated... the focus is more on rewards rather than teaching them actual accountability) - At times, you'll be thrown into situations that you weren't trained for and expected to figure it out (with little to no support from management)