Extremely interesting company with annoying drawbacks - Anonymous employee Lightspeed Employee Review

3.0
18 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lightspeed was a really fun company to work at. Very modern, always up-to-date using the latest technologies. Needed a paid license for some proprietary IDE? You got it! Don't need a license? Well they'll give you one anyway. As a developer, it's paradise because your manager is probably a cool guy and you have every tool you could possibly want at your disposal. They also pro-actively look at improving their process, which no company I've worked at has ever done (despite talking about it frequently). The kitchen is stuffed with food, the building is quite chic (though it's annoying to have music playing all day while you're trying to work). There are many smart people at the company, so there's always an opportunity to learn, and the company does many lunch-and-learns (though their usefulness is subjective). The gender balance was quite good for developers, which is a rarity in most companies (not 50-50, but good). Dax is a friendly and approachable CEO, and knows how to treat his employees (with regards to the parties he throws).

Cons

The focus of the company seems to change every other week. It seems like we learn a new buzzword they're trying to sell every company meeting. The HR department is sort of... non-existent. They're all really nice people, but they have no real power to do anything or help. The benefits are average to below-average. The bare minimum for vacation is provided (2 weeks if I recall correctly), but the salary was competitive. The company as a whole is very clique-ish. Among development groups, each individual project is ultra-defensive on its role within the company, probably to justify their existence, but it's just frustrating to see a company with so many products and yet no one is working together. Maybe this has improved since I left, I don't know. Work/life balance ranged from decent to terrible. Some weeks I was working upwards of 60+ hours, but making no real progress toward any end goal. In many cases, the end goal was a moving target that was barely defined beyond a few words (like, "it should work"). The reason I left, however, is as follows: it looks like the majority of the development leads across projects suffer from god complexes. In my team in particular, I got to watch a developer with ~10 years of experience be treated like he could barely spell due to a flaw in a design he had come up with (for a truly non-critical component of the product). I've seen guys with ~5 years experience be referred to as junior engineers. There's no trust whatsoever among leads to allow their developers to do things by themselves. My team was so horribly broken that nobody (except the lead) had any confidence in their own work. I moved to another team, and it was the same issue: everyone (except the lead) was essentially broken, second-guessing their own work. I'd sit in design meetings with colleagues where we'd bounce ideas around, help flesh out ideas, then watch them crumble during reviews with the lead because they seemed to lose their ability to communicate (literally, there was something psychologically wrong with the situation). The development course of the products is so closed-minded, decided unilaterally by one person with little regard for feedback from their engineers. Unless you're a code monkey, this is so annoyingly frustrating.

Explore other reviews about Lightspeed

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CEO approval
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Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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