Cold selling cookie cutter photos - Photographer & Sales Associate Lifetouch Employee Review

2.0
25 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Learning business of a professional studio. Getting studio experience as a recent college grad. Sales experience and learning job responsibility. Flexible hours.

Cons

Minimal training, they throw you to the sharks too quickly. Cold-selling to random customers as "pull-ins" from the attached unaffiliated retail store (terrifying and mentally taxing for someone with anxiety). Studio training itself was difficult to feel confident about--little practice with the equipment and photograph style expectations, memorizing a sales schpiel that cannot deviate in words, and focused more on sales then on the portraiture. Hardly any real chance to get accustomed to different styles and layouts in the post-process software. Expected a certain number of clients to be pulled in from the surrounding store if appointments weren't scheduled for a span of time--trolling the toy department asking parents if we could photograph their kids for free fees and three free prints. It's creepy and NO ONE goes out shopping dressed like they're expecting to have an impromptu photo shoot. Photo style is cookie cutter with little creative license. Part-time really meant "scheduled once a week and on call for the rest of the week," if you can't have photographers solidly scheduled, why do you hire them? Also, I've never known a store to have an opening/closing shift without a manager present--too much responsibility/room for error for a two-week-old associate.

Explore other reviews about Lifetouch

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
2mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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