Beware: Not a Great Place to Work - Therapist LifeStance Health Employee Review

1.0
31 Mar 2025
Recommend
CEO approval
Business outlook

Pros

I cannot think of any

Cons

-Low pay, the companies gives you a % of a flat fee, which is much lower than what they charge the client and insurance. This encourages to work a high volume caseload, which is not to do or maintain. -Poor Benefits: Health insurance is a high deductible plan which isn't very helpful with inconsistent Fee for Service work. There was NO paid time off until the state forced them, and you don't get holidays off. Also, there's no real raises ($1 extra per session is not a raise, especially with the cut they take) and no real path for advancing in the company. -Little to no support: Admin is never in the office and is often managing multiple locations. High turnover for front desk staff means you're doing unpaid admin work on top of being underpaid. Poor EHR system: it's clunky and not user friendly. In addition, you get no notifications when you get a new intake. You have to hope and pray that intake/front desk informs of you a change in schedule. Predatory Practices: Everything about this organization that makes hundreds of millions in revenue each year is designed to make money for the share holders, not you. There's a sign on bonus that you may or may not have to pay back (!!!) if you leave. They will 'advance' you compensation in your beginning months, so you essentially go into debt with them by working with them. Woe to the unlicensed clinician trying to get their hours here. You will be underpaid and there will be various mechanisms to punish for you trying to leave.

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LifeStance Health Response
1y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.

Explore other reviews about LifeStance Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
4w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

avatar
LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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