DO NOT WORK HERE - Sales LifeLoop Employee Review

1.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Was once a great product and great mission before the Vista Equity Partners acquisition blew things up.

Cons

I could go on and on about why you shouldn't work here. But rather, instead go ahead and look at the Glassdoor reviews under the company's former alias "IN2L". The negative ones are tree and very telling. For this page, I will share some things in short. Territories and leadership are always rotating and the C-suite is a turnstile. Quota's and OTE are completely unattainable unless you are favorited by RevOps; which if you are then all solid leads will be routed to you. Horrible lack of organization as a company leaves most of your day to day spent completing hours of CRM cleanup, tedious tracking and input work, and wasted on strategy meetings where leadership will consistently lie to you. You'll maybe have 2 -3 hours of your day actually doing meaningful sales activity. Good luck creating and sending out the contract you negotiated with a customer without jumping a plethora of hoops in the form of multiple unnecessary deal desk approvals and sale's admin oversight walking you through every sloppy step. Takes days, sometimes weeks to get time sensitive contracts out to customers for signature. And last the product! They will tell you to lie to customers and say that they have all 10k pieces of iN2L engagement content on the LifeLoop cloud app. Wrong, they are "working" towards getting the 10k but in reality maybe have 800-1200 pieces on content and the app will never have the bandwidth to support it all. Layoffs and terminations across all departments will come suddenly, unexpectedly, and at a moments notice. Sometimes, people who were recently laid off tend to have their time at LifeLoop ended coincidentally, shortly after they shared some scathing feedback to leadership in the "anonymous" surveys that leadership claims exist to "improve the culture". Lastly, health benefits are expensive and far below whats considered satisfactory coverage in the SaaS industry. If you care about your sanity, don't fall for the charm in the interview process. Don't work here.

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LifeLoop Response
1y
Thank you for your candid feedback. Since these are anonymous, I'm not sure when you worked here and don't want to diminish your experience so my response will be based on the current state of our business. Over the past 12 months, we've made significant strides in many areas you addressed in your feedback. To name a few: 1) CRM- we definitely agreed that it was time to invest in a new system that would enable us to scale our processes and business. We've spent all year tailoring and implementing our new CRM which will launch beginning of next year! 2) We value and appreciate our employees feedback and have numerous methods we use to gather feedback. From eNPS to People's Council, there are many ways for employees to be heard. We want everyone to #BeAnOwner-- People's Council even takes the feedback and creates action plans. 3) We invested heavily in our benefits this year and benchmarked them across the industry and are proud to have a benefits package that is market competitive. Finally, thanks again for your feedback. If you would like to share more feedback or speak to me directly, I'd love to chat with you to hear more about your experience. -Ashley Crill, Chief People Officer

Explore other reviews about LifeLoop

5.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great mentorship, great org structure.

Cons

Can't really think of any cons.

5.0
15 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission-driven work, flexible time off, parental leave/fertility benefits, etc. The size of the organization is also a pro for me; we've grown a lot over the years, but not so rabidly, that you don't know almost everyone in the company. Another perk of where we are as a company is that if you want it, you can take initiative and grow. The current CEO listens to employees and actually lives out the open-door policy corporate jargon. It's clear he cares about the people and the business, which is refreshing and positively impacting the culture.

Cons

For a tech company, salaries aren’t very competitive. During the merger periods, they have tried their best to keep as many people as possible, which is amazing, but has resulted in what feels like redundancy in some leadership positions, making it confusing who is responsible for what. There is still a decent amount of roll up your elbows, all hands on deck, start up feelings at times, which can be great for some, but also conflicting with the expectations now assigned to us from being backed by private equity.

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