Positive overall environment but a tragically mismanaged spa. - Massage Therapist Life Time Employee Review

3.0
1 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Its wonderful getting the free platinum membership, and working in the spa I was able to trade services with all the stylists and aestheticians and get great work done for free. Once a year they pay for continuing education classes for the massage therapists and aestheticians. The energy in the gym is great and every single operations worker is so friendly. I got in great shape working here (most of the time working out on the clock.) :o

Cons

Our spa was woefully slow and managed poorly with a very high turnover of management positions. The lack of customers made switching from hourly to commission based pay a joke. At least as an MT, the pay was $10/hr. Laughable for the profession. Also, the massage rooms are NOT located in the spa, but on the complete other side of the gym, flanking the dressing rooms, gyms and CHILDCARE CENTER. Its just a little noisy.

Explore other reviews about Life Time

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great healthy way of life promoted to employees as part of goals and balance of work with life. Flexible time off with mixture of paid time off.

Cons

Does not recognize federal holidays - not a bank - so use personal celebration days to take time off when requested.

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Life Time Response
1mo
Thank you for taking the time to share such a thoughtful and detailed review! We really value your perspective and are so glad to hear you’ve had positive experiences with our Talent Acquisition team.
3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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