The Dream They Feed You Is a Lie - Personal Trainer Life Time Employee Review

1.0
6 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Free gym membership, nice members, nice steam room and sauna.

Cons

so many things wrong with this company it’s unbelievable. I’ll try to leave a very detailed review. High turn over: more than any other gym I worked at. About 70% of the trainers that work there have been there less than a year. Every month 1-2 trainers quit. New managers hired also with very little management experience. You don’t get paid for the mandatory 2.5 hrs of meetings you have to attend each week or the mandatory cleaning. Some people who want to get into other programs like becoming a nutritionist or metabolic tech will be doing about 5-6hrs a week of mandatory meetings. Most Lifetime break rooms are disgusting. They don’t want to hire extra people to clean the gym so they make the trainers do it (for free) and nobody ever cleans the break room. Very recently someone on the team felt bad for us and helped a bit. If you don’t sell $500 a month of supplements you have to go to an extra meeting on top of the mandatory meetings you need to be at. If you don’t go to these meetings you can easily get fired. The 1 on 1 meetings are focused on everything your doing bad and never on what you have been doing good. When you are doing good it’s a quick congratulations and let’s focus on all the areas your not going good on. Money: here’s the big lie. This is very consistent with other reviews I’ve seen and other employees I’ve talked to. They say it’s a 50/50 split and it’s not. I know people who worked in locations that had a true 50/50 split and got paid way more. One lady told me she was hitting the elusive 10k month after month and only received 3k. This is so sad because only 10% of the entire company ever hit 10k. She also told me that the 10k was almost all in personal training. This was so sad to hear because I realized I needed to sell 20k a month just to bring home 6k a month. I’ve checked my pay stubs and noticed I sold and serviced over 6k and made way less than 1.5k in a period of 2 weeks. Most people are looking for a way out. They are looking for better jobs or trying to find ways to start their own companies. I’ve seen so many trainers just leave the entire industry. They keep saying this is the best place to work but it’s not. I’ve worked in other companies making the same or more in a WAY less stressful environment. I’ve seen people work extremely hard to hit 10k and burn out and quit and also I’ve seen people who hit 10k and destroyed there health. 3 people I know have seriously hurt there health by reaching a 10k mark. The ones who stick it out are disillusioned being bullied and ridiculed at meetings and just keep laughing it off. The managers put others down to lift themselves up. No split schedules. So say for example you might start at 11am and end at 8pm. This means that your still forced to work at the gym when the gym is not even busy. The gym picks up around 3-4pm so the 11am To 3pm is a waste of effort. Half your day in the gym is working 10x as hard compared to if you could work a split shift. You also have to work on your day off if the last day of the month lands on your day off and you didn’t hit your budget. This sucks because you don’t get paid the overtime and it’s mandatory you have to be there. Also the reason why there is no split shift is because they always want a trainer available to assist people. Draw system. The company loves this because they don’t have to pay the employee the money they deserve when they are hitting big numbers. They rather Pay you $15 an hour for the time you work instead of actually paying you for your big sells. The draw system is what this company does to get you in debt. If you don’t build up to 20hrs a week worth of clients you will be in draw. I’ve heard of people getting paid almost minimum wage for 3yrs before they paid back all the draw. Pretty much the company let’s you borrow money but you have to pay them back. The draw money also comes out of the managers paychecks so they can fire you if they don’t think you will ever pay it back. The best way to be successful in this company is to not train people. Raise your rate to about $129 so almost nobody hires you. Than focus all your time and energy in selling lifetime products. The more clients you have the less money you can make because you will not have time to sell. The successful people don’t train many people. Realize this. If your passion is sells than yes cool but if you love training people than this is not the job for you. The system they created for trainers don’t work that way. Unless your okay working 50hrs a week making 3k a month. If you want to hit the big numbers don’t focus on getting clients focus on getting sells. Whenever you sell training give the client to someone else so you can get a percentage sell. Literally anywhere is better. I’ve met a lot of people who regretted leaving their job just to work here. It’s a great facility but that’s about it. Don’t be brainwashed and find a way out as soon as possible or never start in the first place. Your time, money, and health all depend upon it.

Explore other reviews about Life Time

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had Great coworkers while working here.

Cons

Struggled to deal with corporate.

avatar
Life Time Response
1d
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you enjoyed your team!
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

avatar
Life Time Response
2w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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