A REAL REVIEW FROM A CURRENT EMPLOYEE - Account Manager Life Time Employee Review

1.0
12 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Free Membership, good people you work with (at the club level)

Cons

Company cut Account Managers pay which in some cases drastically limited the amount AM's could bring in each month. This cut was about 20-30K (and even more) in most cases per year. Corporate rolled this out as a "simplifying of the compensation plan" and ensured AM's that this was NOT a pay cut...It was a lie flat out and there is no other way to explain it. Culture is terrible. You are constantly working 60+ hours a week and thats just expected with no exceptions. Monthly quotas are reachable if your good at the job, but even on a good month your facing terrible and repetitive offers. Work Life Balance...does not exist. You are given 1 week day and 1 weekend day off and these are included on Holidays. You will work A LOT... Membership offers are garbage and they used to be sporadic which actually worked better for AM's for leveraging and closing purposes, but now it's just Monday and Tuesday "flash sales" and "value packs" (higher joining fees) the rest of the week. Don't believe me? get the job and I promise you this is what your club will offer EACH AND EVERY WEEK... The company slogan is "healthy way of life" yet just about all full time employees are stripped from their families, given a horrendous PTO structure, and overworked week by week. Sick days...DO NOT EXIST, expect to make up the day This job is perfect for the single guy or gal with no real family who wants to have their entire life revolve around working at Life Time. I could go on, please save yourself the time and headache and go the other way if you have even an ounce of dignity. This company is going downhill and burning good people left and right. Don't be one of them. the bad reviews on here are not just upset former employees but actual people who work for a terrible company that is GREAT for the member, but AWFUL for the employee.

Explore other reviews about Life Time

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team, free gym membership

Cons

Some times can be a lot of work

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Life Time Response
1w
hank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you enjoy your team and have taken advantage of the signature membership!
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
2w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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