Simple Job - Customer Support Technician Life Systems International Employee Review

Company is innovative and forward thinking in product design for medical devices.

Company attempting to grow too fast.

There are talented people on the team, and the role itself has potential. The company operates in a niche industry with a growing market and each day is different which is a plus.

My experience was impacted by issues around compensation transparency. After submitting my resignation, I did not receive commission that had already been earned, which made it difficult to feel treated equitably. Attempts to resolve this were unsuccessful per leadership as there is no written policy on commission compensation allowing the company to withhold it after a resignation. Additionally, the overall culture felt challenging. Communication was often unclear, expectations were a moving target, and the environment felt more stressful than collaborative.