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Liberty Mutual Insurance

Engaged employer

Micromanaged to the minute - Underwriter Liberty Mutual Insurance Employee Review

3.0
1 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Benefits Pension Great Products Continuing education

Cons

Tone deaf leadership Inability to listen to front line staff Blatant disregard of the voice of the independent agent

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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