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Liberty Mutual Insurance

Engaged employer

Due to Economy and Acquisitions, I feel like collateral damage-undervalued and unappreciated for my experience/education - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
16 Feb 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Higher than average pay for the industry, better than avg benefits (although the 401 and pension have modified downward).

Cons

Multiple claim systems, micro management, intolerant attitudes about things that affect the front line, culture clashes galore with the acquisitions of Safeco and OCG.

Explore other reviews about Liberty Mutual Insurance

5.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great management, lots of support, and good foundation moving forward.

Cons

A little stress when first starting

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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