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Liberty Mutual Insurance

Engaged employer

Awful...Getting worse with each passing day! - Underwriting Liberty Mutual Insurance Employee Review

1.0
28 Feb 2013
Recommend
CEO approval
Business outlook

Pros

Great co-workers, competitive pay and good benefits. They still offer a pension which is almost unheard of nowadays. 7.5 hour workweek.

Cons

The slew of poorly planned and executed reorganizations in Business Insurance (formerly Middle Market) has left employees drained and morale way low. The processes and programs are outdated and time consuming. Much of the talent has already jumped ship while the incompetence within management has been left to fester. Mgmt operates in a bubble oblivious to what's going on both internally and in the market. They are only focused on their own individual agendas. Employees have no sense of job security or faith in the future of the operation. I have never worked in an environment before where so many people are truly unhappy.

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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