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Liberty Mutual Insurance

Engaged employer

Adjuster - Adjuster Liberty Mutual Insurance Employee Review

1.0
5 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Coworkers Nice new building Competitive pay although they are starting to hire at a much lower salary

Cons

No work life balance. Expect to work unpaid overtime year round. HR has been aware of this for years & refuses to do anything about it. If you legally claim your overtime, you will be told you are inefficient and placed on a performance plan. Everyone is walking on eggshells because they will fire you in a heartbeat. Even the top performers hate their jobs and are just waiting for a way out. Extremely high and abnormal turnover; always understaffed in every claims department. Horrible management. Extremely high healthcare deductibles

Explore other reviews about Liberty Mutual Insurance

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-ADP internship is a preview of the full-time ADP -Supportive teams + tons of resources and events -Opportunity to shadow different dept outside of your assignment

Cons

-No cons I can think of

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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