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Liberty Mutual Insurance

Engaged employer

Slavery - you will work until your forced to quit or hospitalized from exhaustion. - Property Field Adjuster Liberty Mutual Insurance Employee Review

2.0
27 May 2018
Recommend
CEO approval
Business outlook

Pros

The company offers competitive wage scales and the leadership direction is at least portrayed to be in the right direction.

Cons

The company states they are founded in the success of the employee's, which leads to the success of its customers and business. Unfortunately, either leadership is full of BS or is blind to reality. They will work you into the ground and then act like it's due to your efficiency, to the point you will question them yourself. I have been a homeowner's adjuster for 10+ years. My efficiencies could not be higher. As a Florida salaried field adjuster, I had to work 50 to 60+ hour weeks, including weekends just to feel like I hadn't hit the ocean floor and may be able to one day get above water and breathe again. I listed two years, consistently telling leadership of the shortcomings of the structure of their claim assignments and that the expectations on field adjusters we're enough to warrant the employees to handle the job put on the shoulders of one. Unfortunately, they never listened. They constantly asked how you could become more efficient, acting as if it had nothing to do with the company or leadership. This may blind some, but all the field adjusters spoke to one another and spoke the same sentiments as I. Which you will also find throughout these reviews. In my first year, I went from being the new guy on a team of 7, to being the last man standing. In the second year, new employees came and went, but I remained. I can't imagine making your employees miserable with no life balance which in return makes for a horrible customer experience, could be a good business structure. Everyone quits and is replaced with inexperienced, less expensive, new hires, who in return quit and the cycle continues. Do not take this soul sucking career path. YOU WILL REGRET IT.

Explore other reviews about Liberty Mutual Insurance

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

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