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Liberty Mutual Insurance

Engaged employer

Wasted years of my life - Anonymous employee Liberty Mutual Insurance Employee Review

1.0
8 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As a company liberty mutual is good . Great benefits, annual bonus , lots of projects to participate in

Cons

Working in the call center in the company is a nightmare . Too many unreasonable metrics , if a supervisor doesn't like you personally , they will make sure they do everything in their power to get rid of you . New employees come in and get promoted faster than those with longevity . This company can be great as long as you are not in the call center

Explore other reviews about Liberty Mutual Insurance

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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