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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Never Fully Staffed - Claims Specialist Liberty Mutual Insurance Employee Review

      3.0
      3 Dec 2025
      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are good and PTO/Holidays are good.

      Cons

      I have been in 5 different departments now and all have never been fully staffed to make workload manageable. Volume is unmanageable and metrics/quality are shoved down your throat even though you’re drowning.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      15 Apr 2026
      Senior analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good growth, flexibility, compensation fairly

      Cons

      In office requirements (2 days a week)

      2.0
      3 Jun 2026
      Workers compensation claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      The work is all remote for the adjusters

      Cons

      High workload, high volume, unsupportive management, expectations to work way more than 40 hours

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