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Liberty Mutual Insurance

Engaged employer

No Loyalty - Horrible Management - Sr Claims Specialist Liberty Mutual Insurance Employee Review

2.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Benefits - pay - FTO - come workers

Cons

Focus too much on DEI!! No loyalty they will put 20+ year employees on a PIP to force them to leave - Management and Upper Management provide no support unless you are a favorite! They will be nice to your face and then work hard to fire you. The last 5-8 years have been horrible - no work life balance - processes out the a## - they prefer form over substance- lots of clicks with management- No calibration between teams - One team can do things a certain way and you will get put on a PIP if you are in another team doing same thing!! In the last year I have personally seen them single out older employees with lots of tenure - lots of age discrimination - they keep you from getting positions in different depts

Explore other reviews about Liberty Mutual Insurance

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work life balance and opportunity for growth

Cons

As a private company opportunities arise only when people move roles

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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