WOW Patients and investors first, employees second. - Anonymous Lemonaid Health Employee Review

Thanks for sharing your feedback and thoughts. I’d encourage you to raise them in person with me too, so we can talk through your specific situation and work on solutions. You're right - we're a lean and fast growing company helping patients get affordable healthcare nationally and our workload continues to increase. No question. Consistent with the rest of our culture we try to be very transparent with our hiring plans and timelines - and if this is unclear, I encourage you to talk to your manager or myself for more details. As of November 24 2019, we’re looking to recruit 3 more people into our patient support team and more doctors and nurse practitioners to wow our patients. We’re proud of our high bar when recruiting talent and sometimes that means we recruit slower than we would like. I think it’s very important that we continue to maintain that high bar. Review process - we've made a commitment to our whole team that in early 2020 we'll implement a formal review process. There are examples of high performing colleagues who wow the rest of the team taking on new roles and growing professionally. Culture - we think about company culture in term of how we all act and the values we prioritize when at work. Indeed, we actively try to help everyone have a good work life balance by not requiring long hours and encouraging everyone to have time for life outside work. This is not the case with many companies growing as fast as we're growing. We'd definitely love you to share ideas about fun company-wide events or even help to plan some. We always need to balance the fact that our team is spread across nearly 10 states. Thanks again for sharing your thoughts. We really, really want Lemonaid to be a great place to work hard so please share your feedback in person as well. Paul