Pros
The product is strong and technically differentiated. Years ago, the culture was excellent, and I was lucky to be part of a high-performing, highly motivated team. There are still some smart, driven people at the company, especially in Engineering.
Cons
As revenue missed targets, new leadership was brought in, and the culture was quickly eviscerated. Many revenue leaders have lost the trust of team members. Communication is inconsistent, change management is poor, and morale has steadily declined. Promotions are rare. The company has failed to retain top performers while hiring others who clearly weren’t a fit via a broken hiring process. Average tenure is low, even by tech industry standards. Sales Ops and Marketing have especially suffered — the good days are long gone.