Great Place for Growth and a Supportive Work Environment - Help Desk Manager LaserAway Employee Review

5.0
28 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Career Advancement: LaserAway encourages career growth, with many employees moving from entry-level positions to management roles across departments. Work-Life Balance: The company offers in clinic and remote roles that provide flexibility, making it easier for employees to balance work and personal life. Positive Team Culture: LaserAway fosters a supportive, collaborative environment where everyone’s contributions are appreciated, making it a place where employees feel valued. Learning and Development: With the fast-paced nature of the work, employees constantly develop new skills and grow professionally.

Cons

High Standards for Quality and Performance: LaserAway holds high standards for quality and performance, which can sometimes be demanding but ultimately encourages everyone to do their best work.

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LaserAway Response
1y
Thank you for your positive review and for highlighting the supportive and growth-oriented environment at LaserAway! We’re glad to hear that you’ve found career advancement, flexibility, and a collaborative culture here. We appreciate your recognition of our high standards and commitment to quality, as well as your advice on maintaining open communication across departments. Thank you for being an essential part of our team, and we look forward to continuing to support your growth at LaserAway!

Explore other reviews about LaserAway

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

They were super very nice

Cons

They were mean and competitive

2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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