Is this company on the verge of liquidating? It feels like it. - Registered Nurse LaserAway Employee Review

1.0
25 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The (false) hopes and dreams they sell to you in the interview process...

Cons

Where to begin… all the recent one-star reviews are spot on. This company brought on investors that have rapidly been chipping away at whatever good this company previously had. The Nurses are treated as second class citizens, akin to machinery, while the sales staff are given free rein to do whatever they want with the schedule so they can make their sales quotas. This is truly the most toxic work environment I have ever been a part of. Bedside at least treats Nurses with respect and values their time and skills. This company has made an environment that pits sales staff against nurses. The nurse’s goal is to provide safe and effective patient care while sales staff is told to sell to whoever, whenever, however. Existing patients are often bumped off the schedule to make room for new sales, affecting patient’s treatment timelines which in turn negatively affects their results. This may seem like a good place to get your feet wet in aesthetics; however, the training is almost non-existent. You get one day hands on plus a video which is just not enough, especially when patients are paying top dollar. Additional training is also frowned upon. Double, triple, and quadruple booking are the new norm. Feeling rushed to do injectables is not safe nor effective. When patients complain about the wait, sales staff ALWAYS blame the nurses for “running behind”, not the fact that we’re triple booked. This can create a hostile nurse-patient relationship from the start. If there are ever scheduling issues brought to management’s attention, we are told to report them online which are met with zero attention or response. Not to go down another rabbit hole but rest breaks? What rest breaks? Our 10-minute breaks are non-existent which seems…illegal? I could go on, but these reviews are all essentially saying the same thing. I implore you to read through the rest to gain further insight. All and all current LA business practices seem like a perfect case study on how to drive a once thriving business into the ground.

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LaserAway Response
2y
We really value your feedback and we apologize for any negative experiences you may have had. We are navigating many company changes as we grow, so this feedback is important to us. If you would like to further discuss please reach out to our HR team.

Explore other reviews about LaserAway

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun treatments and work environment

Cons

Micromanagement overbooking stressful at times

2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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