Rewarding work but challenges with location and training - Care Advocate Lantern Employee Review

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Helping members through major medical issues

Cons

Location is downtown Dallas Parking Training is inadequate

Explore other reviews about Lantern

5.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

1
2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and direct supervisors

Cons

Corporate has unrealistic expectations for care advocates. This company is supposed to help people but they drive sales and don’t care about the sympathy or humanity aspect. Corporate doesn’t care about the employees in the call center.

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