2.0
27 Aug 2015
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Different shifts available. Pay is not that bad. Work from home. It can be a good part-time, pay-for-school, temporary kind of job.
Cons
High call volume. No salary increases. The job itself is repetitive, emotionally, psychologically and mentally exhausting. It reduces you to a person whose only ability seems to be repeating yourself over and over again in two different languages. Management is terrible, employees are only seen as numbers.