Never again - Customer Care Representative Lands' End Employee Review

1.0
6 Oct 2023
Recommend
CEO approval
Business outlook

Pros

I was fired with 15 staples in my head from an accident because I needed 2 days off. I had a Dr excuse. I became almost homeless

Cons

They marked me as retired. But my unemployment record said I quit. No unemployment

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Lands' End Response
2y
We are incredibly sorry to hear about your accident and your experience, as it is inconstant with how we strive to serve as a best-in-class employer. We’d like to collect more information and encourage you to email us at your earliest convenience: employeefeedback@landsend.com.

Explore other reviews about Lands' End

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Work Culture Great people

Cons

Very very very very manual systems

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Lands' End Response
1mo
Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

Cons

Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

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