Great people, poor change management, no strategy - Instructional Designer LRN Employee Review

3.0
22 May 2023
Recommend
CEO approval
Business outlook

Pros

Many lovely people work at LRN and are always ready to help. The company’s mission is positive.

Cons

Enormous amount of poorly implemented and managed change happening. Lack of joined-up thinking - changes are made then reversed ad hoc. The company says it is an agile business, but this is not accurate. An agile company has a team of skilled people who are working together to achieve a shared strategic vision and are ready to adapt as needed to pursue that strategy in a changing environment. LRN lacks a coherent strategy, so the organisation is not so much agile as chaotic. It seems to be moving towards a low-cost model, outsourcing content tasks to cheaper locations and keeping sales and leadership in the US/UK. Unclear if this is a winning long-term strategy when there are plenty of low cost competitors.

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LRN Response
2y
It's great to hear that you had a chance to work with wonderful colleagues at LRN. Your feedback echoes what we hear from many current and former employees of LRN.​ The last few years have been an exciting stage in the growth journey of LRN. A key driver for this growth has been strategic planning by the leadership team. We promote a culture of open dialogue. Our leaders regularly travel to different locations that LRN operates in, to connect with teams in-person. The management is transparent with employees about the company wide plan and regularly communicates the vision and developments with employees through various two-way communication channels.​ LRN is a global leader in the ethics and compliance e-learning space. We have seen growth and expansion but aspire to achieve a lot more. We are looking for team players who have the same aspiration to achieve great heights. LRN is the place for you, if you resonate with the same spirit. ​ We are open to feedback and appreciate that you took out time to share your thoughts. We will reflect on this internally to see if there is any need for change.​

Explore other reviews about LRN

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Performance driven culture and amazing CEO.

Cons

PE firm pressure on performance can lead to employment shifts

1.0
18 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They've been around for a while and have good name recognition. That's about it.

Cons

Working at LRN was a crash course in how not to run a modern company. It’s a place where favoritism thrives and merit takes a back seat unless you’re part of the leadership’s inner circle (usually from past companies). On the sales side, the inequity is both blatant and egregious. Reps with ties to leadership get 2–3x the accounts, leads, and marketing support vs. everyone else. The rest are expected to hit the same targets with scraps. Raise the issue? Prepare to be labeled "problematic" and “not a team player.” Constructive feedback is not welcome. Leadership isn't looking for insight — they’re looking for obedience. You’ll quickly learn to keep your head down, or you’ll be politely (or not-so-politely) shown the door. The product itself? Stitched-together legacy tech masquerading as innovation. Under the hood you're looking at dated infrastructure trying desperately to keep up with a market that's moving (or has moved) past it. Then there are the company values: Integrity, humility, passion, and truth. In practice, they function more like totems than principles — posted on the wall, but nowhere to be found in the day-to-day culture. Integrity? Absent. Truth? Only when convenient. The leadership culture is, quite frankly, unsettling. There’s a cult-like reverence for the CEO, who’s treated like a figure to whom you should speak only if spoken to. “Dear Leader” jokes aren't really jokes. Unless you’re ok with being undervalued, under-resourced, and expected to quietly play along, I’d suggest looking elsewhere.

2
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LRN Response
10mo
Thank you for taking the time to share your feedback. We're sorry to hear that your experience at LRN did not align with your expectations. At LRN, we are committed to fostering an environment where employees are supported by strong, mission-driven leaders who embody our values. The success of a global organization like ours relies on a business model grounded in objectivity and merit. Our performance management process, work allocation philosophy, and communication channels are designed to ensure transparency and zero bias. These are supported by cross-functional teams to ensure that decisions are made with integrity and objectivity at every level. We also work actively to maintain a strong “Speak-Up” culture through our People & Culture initiatives — where all voices are heard and respected, with no influence based on seniority or leadership. As a fast-scaling organization with ambitious goals, we set high standards for our team. We expect our employees to embrace a growth mindset, demonstrate ownership, and commit to continuous learning and development — just as we challenge ourselves as leaders to do the same. We appreciate your input and will take it into account as we continuously seek to strengthen our culture and practices.
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