Build the foundation before you build the house - Service Center Manager LPL Financial Employee Review

3.0
3 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Culture, benefits, Very employee-friendly HR policies

Cons

There is too much leadership turnover. Many leaders were brought in from outside companies diluting who LPL is and wants to be. With each change comes a different direction and philosophy. The company is trying to grow quickly but lacks the foundation; CRM, leadership, and hiring to keep up. This puts tremendous pressure on managers to deliver without the support to be successful. Very vague HR policies make it hard to hold employees accountable.

Explore other reviews about LPL Financial

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance

Cons

Pay for area of living on lower side

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

LPL Financial offers a flexible hybrid work model, which is one of the better aspects of the company. Managers are generally not overly strict about specific in-office days, giving employees some flexibility in managing their schedules.

Cons

Work-life balance is a major challenge. Weekend release work is common, often averaging two weekends per month, yet there is no overtime compensation. Employees are essentially expected to work a full workweek plus weekends when needed, which has contributed to high turnover on some teams. The culture can also feel harsh and impersonal. Leadership rarely expresses appreciation or recognition for employee contributions, which negatively impacts morale. Some managers come across as cold or overly task-focused, creating an environment where employees feel valued only for output rather than as people. There also appears to be a lack of trust between employees and leadership. Many teammates do not seem confident that leadership understands or genuinely addresses their concerns. Overall, morale feels low, and recognition for strong performance appears limited.

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