Pros
Medical benefits (Not PTO, we get 12 sick and vacation days a year combined)
Cons
Employees are overworked and underpaid. LPL outsourcing has negatively has impacted employees. Operations is overloaded and understaffed. Many operational tasks that are now in India (for months now) are done incorrectly and it is not getting better. This impacts both operations and front facing employees like myself. Institution/Bank Reps (as stated in other reviews) are unaccountable and often times verbally abusive. If you have this position expect to spend 8-10 hours a day being verbally abused and told how horrible you are by financial advisors after spending considerable time helping them fix a problem. Although management claims to encourage career growth there are very few oppotunities. An example is licensing. LPL started a pilot program for employees to get thier series 7. Employees studied for over 2 months and when it came time to sign up for the test management pulled the program and said there was no money but maybe next year. Promotions are based on how long you have been at the company, not skill or experience. Intellegence is not valued. This has lead to some very bad management (not all management but a large portion). The overall mentality in the service center is like high school. There is little professionalism even among amangement. LPL will suck the life out of you. It is a blackhole that is hard to get out of in this economy. Everyone in my department is trying desparetly to get out. I would never reccomend working here.