Full commission inside sale coordinator - Inside Sales Coordinator LKQ Employee Review

2.0
7 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Not very much to be honest.

Cons

PTO policy. You call out and get written up even with person/sick time available. Vacation days are always given to the same people every year and no chance to take specific time off. Full commission inside sales is horrendous. You could work with a customer on deal and another sales rep could call that customer and offer to sell it to them for $5 less than I offered it and they get to steal your hard work. Sales managers would condone this type of behavior so that we are aggressive with our sales tactics. Sales teams were split between three sales managers and between two physical locations. Managers from one call center would often let their employees perform sketchy and unethical sales tactics to take sales away from the team at the other location. Your manager would never want to challenge other teams or their managers and you often lost sales for reasons out of your control. If a part went defective for a customer, another rep could get a call from a delivery driver to replace it. That would then in turn allow that rep to return your sale, sometimes a $300+ commission sale, and place the replacement order in their name. I had many paychecks go below the minimum wage threshold due to unethical order processing by other reps and managers who refused to correct the order.

Explore other reviews about LKQ

5.0
3 Jun 2025
Recommend
CEO approval
Business outlook

Pros

My location works together very well, there are clear expectations, and yearly raises

Cons

can be hard to work with other locations, processes are out of your control

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent for those of us who have built a large enough customer base over the years.

Cons

Commission rate cuts the last five consecutive years. No path for advancement. Poor management. Since 2021, every change they have made that I have seen is designed to keep the stock price as high as possible - which has been stagnant for 10+ years. Customers and employees come last.

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