8y
Thank you for your several years of contribution. We are sad to have you leave with a negative view, but we are sure that there were a variety of factors that kept you here for several years including the people. You are correct to point that we are a company that is evolving and iterating, and we hope that never changes. We are a technology company that is focused on innovation. We are committed to that. We could see how that may make some people feel uncomfortable while an exciting place to work for others. We have and will continue to explore new technology and iterate and evolve as necessary.
Every software company has issues with legacy code. We have been around for 15 years, and we are no different. We focus on meeting our client’s needs, supporting them, and offer enhancements of their existing offerings while giving our teams the opportunity to expand their skillsets, all while continuously improving our client experience as technology platform.
Kurtosys has been strategic about where we locate our people, although historically that hasn’t been the case. It has been a three year evolution and is core to our future. Expanding our operations in South Africa and Raleigh, NC have been key tenants to that strategy, due to the exceptional technical talent located in these areas.
To say that the South African office has a high turnover, abysmal employee satisfaction ratings and wage pressure is incorrect. A recent Employee Engagement Survey revealed that over 80% of the team based in South Africa reported that they are proud to work for this company and are satisfied working here. We are rolling out new benefits and provide market competitive wages. In an industry where people change jobs at a very rapid rate, we have decreased our turnover rate significantly, and now have a People Operations team in place to continue to help improve retention.
We are committed to our employees. They are in no way a curtain to hide behind, but are rather the backbone upon which we grow and succeed as an organization. Internal training initiatives, hiring from within, promotions, weekly 1x1’s and quarterly performance assessments are some of the tools in place to help develop the careers of our people. Is there room for improvement? Always.
Will the CFO, COO read this before it is posted? Yes please! - not necessarily because he can do it better, but because he has helped build this company, he takes the time to read each review, and he cares about the views of all our employees current and past.
Nikki Leske (People Operations Manager)
Tamsyn Cooper (People Operations Specialist)