High pay and employee discount overshadowed by poor management - Anonymous employee Kroger Employee Review

1.0
14 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It used to be a really good company to work for... - employee discount - 8 hours a day maximum - 4 hours a day minimum - High pay - part of a union but they aren't great

Cons

- Low hours - Never in your department, always pulled to help out front end and pick up department - High turn over rate - High burnout - Too much drama and people testing the waters on what they can and can't get away with - Our union sucks, they don't do anything, can't even guarantee u will get ur job back if u get fired - Customer abuse and not enough protection against it - No security, company believes in promoting bad customer behavior by giving them whatever they want for free - Too many expectations and not enough help to accomplish it - Management changes ur schedule without ur knowledge or consent - They call u in on ur days off, lying about what shift they need u and what department it's in - They allow sketchy people to work there - Management stands around too much, barking orders instead of being a leader by stepping in to help - If u work or help in pick up, ur forced to stay after ur shift was supposed to end - They have u work off the clock without pay - Won't allow u to call off in a snow storm unless it's a level 3... So if u live in an area where they procrastinate to call snow levels like I do, all ur call offs will count against u - Call off point system that has massive flaws and loopholes - Good employees get treated like garbage. Good work goes unnoticed, thanked or recognized - If a customer has it out for u and tries to fight u on the sales floor, u will get fired on the spot regardless if u didn't engage and the union can't help u. - Company and management values customers over employees (I've heard them say this too)

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5.0
16 Jun 2026
Recommend
CEO approval
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Pros

Tips were cool, easy job

Cons

Hot outside when delivering groceries, early mornings

3.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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