Great mission, decent product, unpredictable leadership - Anonymous employee Kooth Employee Review

Thank you for taking the time to share this feedback. We’re glad to hear that our mission, impact, and the dedication of many of our people resonated with you. We also want to acknowledge the concerns you raised. Feedback around leadership predictability, communication during periods of change, career progression, and psychological safety is taken seriously. As a growing organization operating in a complex, government-partnered environment, we’ve experienced periods of rapid change that may have felt unsettling. We acknowledge that reality and we’re committed to listening to our employees and learning from these moments. Over the past year, we’ve been working to improve transparency, cross-team communication, and consistency in performance, progression, and decision-making, with a continued focus on fairness and equity across the organization. This remains ongoing work. We appreciate the contributions you made during your time with us and wish you all the best going forward.