HI - Anonymous employee Kohl's Employee Review

4.0
1 Nov 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working for dynamic (at times) and profitable retailer in a tough market. As a n employee we are sought out by competitors due to the amount of respect that they have in the marketplace

Cons

Corporate culture at HQ is too consultant driven as does not do a good job of listening to ground troops (typical in the industry) Lots of youngsters running things at HQ. They are running into a legal buzz saw in California because of their man hour demands on Associates and Managers. Must be #1 in customer service grading with no staff and oh by the way your credit goals must be met! and why do customers say they can't find any staff to help...

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5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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