Service Desk Specialist - Service Desk Specialist Koch Employee Review

Thank you for leaving feedback and I’m glad to hear you think Koch is a great company. I agree! You mention automation and I have to say we are excited for what automation has to offer our employees and the company. Automation in the workspace is transforming the way we get work done by freeing up individuals who had previously been constrained with repetitive work tasks and allowing them to concentrate on higher value, more fulfilling work. Our employees are able to get things done faster than ever before, activities that took days now take minutes. We can’t wait to see what the future of automation holds at the Service Desk and throughout all of Koch. We see your experience was personally not as fulfilling as you had hoped and we appreciate you sharing. Over a third of our Service Desk Specialists move on to new roles within the company each year and it is an expectation for our leaders to take a strong interest in the career development of each employee. Developing our employees is just one way we contribute to the lasting success of our company. Thank you again for sharing your thoughts as every experience helps us get better! Gabe Mains, Service Desk Manager