KnowBe4 Fan!! - Customer Success Manager KnowBe4 Employee Review

5.0
24 Aug 2016
Recommend
CEO approval
Business outlook

Pros

The CEO is amazing. Keeps us informed of the goings-on. Great company bonuses. There is no micro-managing. We are all professionals that are great at what we do. I can go to lunch whenever I want. I can work from home if I need. Great view and cubicle. Provided snacks, fruit and coffee. Free gym membership, I could go on...

Cons

The a/c has had trouble a few times since I started. It wasn't unusual in the building's history prior to KnowBe4 moving in. BUT the CEO actually took on the responsibility personally to see that it was once and for all fixed. (It's a 12 story building of which we are only on the top 2 floors.)

avatar
KnowBe4 Response
7y
Thanks! Appreciate the kudos. Here at KnowBe4 we go by "Extreme Ownership" as in the book by two U.S. Navy SEAL officers: https://www.amazon.com/Extreme-Ownership-U-S-Navy-SEALs/dp/1250183863/ If that means you need to get your hands dirty, you just do it! Warm regards, Stu

Explore other reviews about KnowBe4

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

1
1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
See reviews by: Helpful|Rating|Date|All