Kmart is just a fly on the wall of retailers; If you work there, you might feel like a fly too. - Sales Associate Kmart Employee Review

4 department leads in one store does not make for a happy shopping experience for customers. It means you have employees that don't have any knowledge about specific products in the store and usually means associates have no idea where merchandise is located. I understand times are hard, but do executives in the company actually expect customers to find things in the store on their own? What is with the constant insistance that cashiers ask for Sears credit cards? Many customers gets upset with the constant barrage of questions. "May I put this on your Sears Card?" "Did you know Kmart offers a one year replacement on this toaster?" "Would you like to Donate to the March of Dimes?" "Would you like to recieve $10 in coupons through your email address?" Most customers do not appreciate four of these questions if they are just trying to buy a coffee maker or bottle of shampoo? Would you? I usually just want to buy my things and get going. Moral in the stores is low. It's been that way for years.