I didn't realize how bad it was until I got another job - Anonymous employee Keypath Education Employee Review

1.0
6 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people. I formed some great relationships and truly miss a lot of people there. A lot of the managers used to care about their employees, but upper management was making it increasingly hard to do that when I left.

Cons

Ridiculously bad work-life balance, sub-par salary, extreme lack of respect from director in dev services. I essentially got a 30% raise to take a demotion at another company, I'm working far less hours, and I'm well-respected. It wasn't uncommon for me to work 60+ hours a week and still get yelled at by the director, who was adamant that our team was actually overstaffed and we were just being lazy. New ideas were highly discouraged and eventually outright barred. Salaries have not improved, despite what some of these reviews are saying--I've talked to the people still there, and I don't know anyone who's happy. Due to the low pay and extreme turnover, many of the newer employees couldn't do the work that was needed, so the work always fell on their top performers, who were overworked, unsupported, and severely underappreciated. New management is trying hard to turn things around, but they're doing that by removing benefits and pushing people harder--things that were already a problem. Avoid dev services like the plague.

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Keypath Education Response
11y
Appreciate your feedback and we always take criticism as ways to improve. I also am very sorry that your experience here was not to your satisfaction. Let me address a few of your concerns: We understand that pay will always be a sensitive topic. While I don't know your specific situation, we are continuing to evaluate pay scale, benefits, and work life balance. We have made improvements in many areas, but in your situation it sounds like it was not addressed to your satisfaction. For that I am sorry.. Regarding work life balance. We have and are continuing to make investments in tools and technology that we believe will lesson some of the manual tasks that employees do everyday. This should allow everyone to focus more on strategic opportunities with our partners and less on manual processes. I will say that I am very proud of our management team, and hear from many employees about the progress and energy we have today. We will strive to get better everyday! I wish you all the best in your new endeavor. Steve

Explore other reviews about Keypath Education

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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