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      Keyloop (UK)

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      Keyloop (UK) reviews

      Callous, Uncaring, Two-faced, Machiavellian - IT Support Analyst Keyloop (UK) Employee Review

      1.0
      1 Aug 2021
      It support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      CDK Global was a good company, great products, good atmosphere, superb UK and Ireland boss Stuart Miles who inspired and encouraged to make up for aloof ELT including Neil Packham.

      Cons

      Keyloop are a slash and burn company looking to exploit cheap labour in India and China. They have no regard for their customers who pay premium licence fees for a premium solution and support back up. The UK network is now reduced to paying premium fees for a chat operative in Hyderabad telling them to look at a help sheet. Such a shame because Kerridge/ADP/CDK built a great reputation.

      avatar
      Keyloop (UK) Response
      4y
      We are sorry to hear from any employee, past and present, who feels this away about the company, and we thank you for taking the time to share your thoughts. Keyloop has undergone a number of changes since we announced the transition in March 2021. Whilst we are making these changes for the long term benefit of the business, we do know that change can be difficult, and not every decision is easy. We do invite direct feedback and would be happy to hear from you. We can be reached on Internal.Communications@keyloop.com if you would like to carry on the conversation directly.

      Explore other reviews about Keyloop (UK)

      4.0
      31 Jul 2024
      Desktop engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Best work culture for IT

      Cons

      Management is not good at making decisions

      1
      1.0
      13 Jan 2026
      New business account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      - Comprehensive training program provided solid foundation on products and systems - Opportunity to work independently and shape initial U.S. market strategy Exposure to global automotive retail technology sector

      Cons

      - Hired without necessary resources or infrastructure in place - No budget allocated for branding, marketing execution, or basic market presence (U.S. not even listed on website) - Unable to localize product offerings for U.S. market for 12+ months, making sales efforts futile - Lack of organizational commitment to actually support market expansion beyond hiring - Set unrealistic expectations for role without capability to deliver results

      4
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