Management style varies - Commercial Credit Analyst KeyBank Employee Review

5.0
17 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Very good culture. Strong sense of community in the Cleveland area. Very diverse

Cons

Management styles. I was at one point in management. I thoroughly enjoyed this. 7 managers in a decade. 1 was the best boss I ever had and shaped me into who I am today as a leader, 4 were just great people to work for the type you worked hard simply to not let down, 1 I believe forgot he was my manager and accused me of time theft while I was working these hours and other in different departments backed me saying I was the ONLY mangager there 50+ hours a week constantly helping not only my team but others. Last one was the worst boss in my life. Manipulative narcissistic and just demeaning. Type of person who would literally bash you publically for your work, then within a deal later be ridiculed for following direction and to be told to do it how you did it before. This was a cycle. Reason a left after a decade

Explore other reviews about KeyBank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

- 7% 401(k) match (although only funded once a year) - $500 Wellness credit to use towards a gym membership, new work clothes, college tuition and so on. - Not too pad when it comes down to PTO policy.

Cons

- Extremely old technology. - Bad products (it’s hard to sell when your products are simply bad). - Everything takes twice as long to happen at KeyBank (when it comes down to processes). Everything is manual, nothing is automated. - Commission pay is all over the place, extremely hard to understand and unreliable. There are so many rules about what qualifies for commission and what doesn’t that it’s hard to keep up. - As a licensed banker, you will compete with your non-licensed teammates for investment referrals. - Cheap company. Instead of hiring more people, they will use a Private Client Banker at the teller line if needed. - Banks open Saturday. - Paperwork for every single small thing. - Commission pay for licensed bankers is at the mercy of your Private Client Advisor. If they forget to add your name when closing an investment deal, you get nothing. It happens quite often in every single branch. - Expensive health insurance plans. - Not a lot of growth opportunities if you aren’t in WA or Ohio.

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