Sales job + low salary = overworked - Branch Manager KeyBank Employee Review

2.0
6 Sept 2010
Recommend
CEO approval
Business outlook

Pros

The bank truely does care about the customer and does put the client first. I do feel like I have a relationship with my clients. The pay is low, the bonuses have been getting small and small. Time off is genereous.

Cons

Too much micro-management, ie daily conference calls, weekly meetings. Company is not sure if it wants to be a bank or a brokerage house or a insurance provider. Starting to force staff to push products and not offer solutions.

Explore other reviews about KeyBank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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