If you're interested in a longterm career, look elsewhere. - Entry Level Employee KeyBank Employee Review

2.0
1 Jun 2010
Recommend
CEO approval
Business outlook

Pros

Some of the best reasons to work for Key Bank have to do with the fact that they're hiring often, they offer a fulltime position, the starting salary is above minimum wage, and it's a great opportunity to learn about fundamental banking and customer service.

Cons

Some of the reasons why one may not want to work at Key Bank is that some of the procedures for accomplishing a task are unclear, the possibility of annual increases (or raises) is not garaunteed, you are required, regardless of experience, to hold the entry level position for at least one year, and individual achievement is usually only recognized, superficially, by the leadership team and scarcely rewarded from a monetary standpoint.

Explore other reviews about KeyBank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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