Pros
KeyBank has a good infrastructure and descent products given their size. They actually have the potential to be a great bank. Unfortunately, their “Corporate Speak”, what they claim to be, versus what they are, are two different things. With different and competent middle management, Key has the potential of being a great institution.
Cons
Welcome to the “good ole’ boy network”. I am shocked at the people who are promoted based on who they know versus what they know. Experience, results and commitment, have little to no value in this organization. Work life balance, they could care less. I have never had the displeasure of working with such unethical individuals in my life. Their code of ethics policy states: fellow colleagues should respect and value one another. Not only is there a complete and total lack of respect, don’t turn your back, the first to put a knife in it is rewarded and celebrated. Most disheartening is that senior management is aware of these issues but choose to turn a blind eye to the problem. If you are a client of KeyBank, be assured, while they are friendly and cordial in meetings, they look at you as a contribution margin. The larger the contribution, the greater the chance you will be treated as more than a number. For these and many other reasons, KeyBank has a very high turnover rate, the working conditions are more than stressful. One person is expected to do the job of three or four. Additionally, their middle management, are some of the least experienced in the business. If you have no experience but are willing to align yourself properly, even at the cost of your integrity, this is the place for you to manage!