Former claim rep - Anonymous employee Kemper Employee Review

3.0
5 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people I worked with were what made the job enjoyable. We were all in the same boat and could commiserate together. Office management understood the work load we were dealing with and would assist as best they could.

Cons

Upper management at the time didn't appear to have a full understanding of the goings on as it related to personal lines insurance at times. They also didn't seem to have a grasp on the amount of potential fraud that we as adjusters came across on a daily baisis.

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5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Lots of mentorship and guidance. Good support from staff.

Cons

Case load can get heavy

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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