Many changes in recent years - Claims Representative II Kemper Employee Review

3.0
14 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Relaxed atmosphere. No real micro-management. Can work at your own pace. Good flexibility if time off is needed.

Cons

Poor financial performance and many layoffs. Morale in office is very low. No attempt by management to bring morale to a higher level. Low morale = poor performance. Pay is not competitive.

Explore other reviews about Kemper

5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Lots of mentorship and guidance. Good support from staff.

Cons

Case load can get heavy

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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