-Your job is hanging by a thread at any given moment. As they are a private equity backed firm, if there is even a single month where growth isn't better than last month, people are immediately on the chopping block. Even if things are going well, people are sometimes fired with little to no explanation. I watched them hire and then immediately fire someone 6 days later with absolutely no explanation whatsoever (I'm very intrigued to know how he didn't match the "high standards of performance and accountability" with only six days on the job). I was placed on a PIP and explicitly given 30 days to improve with defined metrics. I was meeting or exceeding those metrics...and then fired 7 days into my 30. -Because you don't get paid commission until after Keeper gets paid, it's entirely possible for you to work your butt off for a huge deal, close it, and then if they fire you (or you quit) before Keeper gets paid (which can easily take 2 months), you don't get a dime of commission. -Because of their CSM model and the way it works, it's also entirely possible for you to work a huge deal (let's say for thousands of users), but then the customer says "never mind, I'm just going to start with 10 licenses and expand from there", and all you get comped on is the 10 licenses. You do all the work and the CSM swoops in afterwards and gets a huge payday. -They can't seem to make up their mind on certain metrics. For example, prospecting was treated as "well you don't need to do it, because we provide you with lots of leads!", and we were continuously told that "you aren't judged by quota attainment". But then if you don't have enough leads come in and your quota attainment is low? You're gone.
