employer cover photo
employer logo

Stay away - Anonymous employee Keap Employee Review

1.0
18 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO is the only one

Cons

Looking for a sign whether you should work there? Well here it is, don't, this is the most toxic environment I've ever seen. The software is a joke, the corporate finances are a joke, the leadership is a joke. Outside the building, Infusionsoft is a joke, everyone in the tech world rolls their eyes when you mention it. There are a few loud cheerleaders out there trying to protect their reputation but trust me 9 out of 10 people you talk to who have left the company have nothing but negative experiences to say about it, backstabbing, betrayals, drama, constant layoffs, high turnover put everybody in a panic all the time nobody can just relax and do good work and you cannot trust the leadership or what they say at all. Core values are used against employees who have fallen out of favor with their current manager for whatever reason (or no reason at all). If you plan to interview ask for their employee retention rates it's even worse than their customer churn which is horrible. They won't ever publish these numbers since they want to keep up the charade that it has a great culture. Forget it, move on, don't waste your time here like I have, we are all desparately trying to get off this sinking ship.

Explore other reviews about Keap

5.0
26 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great culture Unlimited pto Great people

Cons

Constantly shifting priorities Lack of raises

4.0
16 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Most people and the mission of this company is great. Health benefits are so-so but the vacation policy is nice.

Cons

Leadership didn't seem to know how nail it for customers. Recent professional services offering and onboarding programs for customers seem to have been great additiond because it really helps customers. A lot of teams have great ideas but not many are able to execute just simply because we don't have enough people or we don't have enough time to reiterate on the initial MVP. Some people seem to really coast here.

See reviews by: Helpful|Rating|Date|All