Thanks Kaseya for showing me the right path to my career success - Technical Support Expert - Level 1 Kaseya Employee Review

5.0
11 Feb 2025
Recommend
CEO approval
Business outlook

Pros

I have been working at Kaseya as a Technical Support Expert - Level 1 since November 2022, and it has been a fantastic experience. The company provides a supportive and collaborative environment that encourages growth and continuous learning. The management team is approachable and genuinely cares about employee development, offering ample opportunities for training and career advancement. The work itself is challenging and rewarding, allowing me to apply my technical skills while helping customers resolve their issues. Kaseya's innovative technology and tools make it easier to provide top-notch support and deliver excellent customer service. The team culture is great, with colleagues who are always willing to lend a hand and share knowledge. Additionally, the work-life balance is well-maintained, ensuring that employees can maintain a healthy balance between their professional and personal lives. Overall, Kaseya is an excellent place to work if you're looking to grow your career in technical support and be part of a forward-thinking company.

Cons

Fast Paced work environment at Kaseya

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Kaseya Response
1y
Thank you for sharing your experience working at Kaseya. We appreciate your hard work and dedication.

Explore other reviews about Kaseya

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
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Kaseya Response
2w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a job, yup

Cons

-Big work load -trained in multiple departments with no extra incentive, you have to manage a word load of multiple different departments. -voice is not heard as an employee -management is constantly changing, in my 2 years of being there, I had four different bosses -as long as you kiss butt to management, you will get promoted

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