It can and will get worse somehow - Technical Support Engineer Kaseya Employee Review

1.0
6 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The least terrible moment was this: Prior to being acquired by Kaseya, Datto had benefits that were out of this world. In our first interaction with Fred, the Kaseya CEO, he bragged about wanting to take us off our benefits day 1 of control. and whined to us that our old leaders fought to keep us on our original benefits. He also bragged about how Kaseya got big by stabbing a business party in the back, and told a weird story about fellow executives getting led out in cuffs for a bribery scandal. This was his attempt at a good impression. That was the very first day he was in charge, somehow it was downhill from there. Want information just hop into a search engine and look for a CRN article called "I'm not being a" with the word Kaseya thrown in there. It'll pop up. Even try 'CRN "I'm not being a" Kaseya' directly into the search bar.

Cons

For a family, benefits cost went from $0 annually to over $13,000 per year, with lesser coverage. 401k matching evaporated, parental leave evaporated, we lost between 10 and 20 days off per year depending on the position. All this was described as a "new opportunity" and we were told to "not fear change" The COO is a walking pile of insecurity, who brags about how much money he makes to employees asking questions about a benefits cut. He berates and threatens people in the same company-wide emails that he complains about "rumors" lowering morale. So far he has proven unable to compliment anyone or anything without following with a similar compliment for himself. He shows up to zoom meetings greenscreened in front of a wall of trophies, and on his first day in charge of us berated a literal baby for crying. This is the man who micromanages every department personally.

Explore other reviews about Kaseya

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
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Kaseya Response
2w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a job, yup

Cons

-Big work load -trained in multiple departments with no extra incentive, you have to manage a word load of multiple different departments. -voice is not heard as an employee -management is constantly changing, in my 2 years of being there, I had four different bosses -as long as you kiss butt to management, you will get promoted

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Kaseya Response
2d
We apologize that this was your experience, as it is not what we strive to create for our team members. We value every member's voice, and feedback which has been instrumental in shaping and improving our people's programs. We also provide mentorship and growth resources to help each member succeed in their roles. Thank you again for your time with us, and we wish you continued success in your future endeavors.
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